The University of Medicine and Health Sciences (UMHS) is committed to ensuring accessibility of its website for students, parents, and members of the community with disabilities. All pages on the UMHS website will conform to the W3C Web Accessibility Initiative’s (WAI) Web Content Accessibility Guidelines (WCAG) 2.0, Level AA conformance, or updated equivalents of these guidelines.
The Director of Marketing, Ryan Ross, is directed to establish procedures whereby students, parents, and members of the public may present a complaint regarding a violation of the Americans with Disabilities Act (ADA), Section 504 and Title II related to the accessibility of any official UMHS web presence which is developed by, maintained by, or offered through the college or third party vendors and open sources.
With regard to the UMHS website and any official UMHS web presence which is developed by, maintained by, or offered through third party vendors and open sources, UMHS is committed to compliance with the provisions of the Americans with Disabilities Act (ADA), Section 504 and Title II so that students, parents and members of the public with disabilities are able to independently acquire the same information, engage in the same interactions, and enjoy the same benefits and services within the same timeframe as those without disabilities, with substantially equivalent ease of use; and that they are not excluded from participation in, denied the benefits of, or otherwise subjected to discrimination in any UMHS programs, services, and activities delivered online.
All existing web content produced by UMHS, and new, updated and existing web content provided by third-party developers, will conform to Web Content Accessibility Guidelines (WCAG) 2.0, Level AA conformance, or updated equivalents, by [Date]. This Regulation applies to all new, updated, and existing web pages, as well as all web content produced or updated by UMHS or provided by third-party developers.
A student, parent or member of the public who wishes to submit a complaint or grievance regarding a violation of the Americans with Disabilities Act (ADA), Section 504 or Title II related to the accessibility of any official UMHS web presence that is developed by, maintained by, or offered through UMHS, third party vendors and/or open sources may complain directly to a school administrator, or the school webmaster. The initial complaint or grievance should be made using Website Accessibility Complaint/Request Form, however, a verbal complaint or grievance may be made. When a school administrator or School webmaster receives the information, they shall immediately inform Ryan Ross, Website Accessibility Coordinator / Director of Marketing.
Whether or not a formal complaint or grievance is made, once UMHS has been notified of inaccessible content, effective communication shall be provided as soon as possible to the reporting party to provide access to the information. The Complainant should not have to wait for the investigation of the complaint to be concluded before receiving the information that he/she was unsuccessful in accessing.
Complaints should be submitted in writing, via email, or by completing the website complaint form. To file a complaint or grievance regarding the inaccessibility of UMHS public website content, the Complainant should submit the website feedback form.
The formal ADA non-compliance complaint should include the following:
The complaint or grievance will be investigated by the Website Compliance Coordinator. The student, parent, or member of the public shall be contacted no later than five (5) working days following the date the website accessibility compliance coordinator receives the information. The procedures to be followed are: